Manager's Role in Policy Management

Businesses are driven by effective policy management. Policies establish the framework by which the organization operates. When effective policies are in place, an organization can then implement services, processes, and associated procedures to ensure that they run successfully. Managers are in an essential position concerning policy management as they often work between the strategic high-level and long-term objectives and the operational processes that maintain shorter-term goals and day-to-day activities.  

This session is a part of a management series of live webinars being offered in 2023. In this session geared toward payment function managers, NEACH will explore the topic of policy management by exploring the role a manager plays in payment-related policies. Managers should implement policies that effectively represent the organization's strategic objectives, align risk management practices to the organization's enterprise risk management program, and provide practical guidelines by which products, processes, and procedures can be established. Specifically, this session will explore the purpose of policies, discuss what makes up an effective policy, dive into the best practices for maintaining and overseeing policies, and demonstrate how to develop a sample ACH policy that provides the framework for managers to go back to their organization and manage policies under their purview.

In this session attendees will:
• Evaluate the success of existing payment-related policies and address gaps as needed
• Formulate plans for the ongoing management of policies under the attendee’s purview
• Construct and maintain necessary policies as appropriate to the organization’s structure and needs