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RDFI Exceptions 101

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Exception handling is a critical function within an RDFI. Exception handling errors can lead to financial loss and reputational issues for a financial institution. This session will help attendees understand the appropriate return reason codes to use and why that code is the best choice. We'll also discuss your obligations upon receiving prenotes and what steps to take when you receive a Death Notification Entry (DNE). Understanding the liabilities and responsibilities of properly handling returns, prenotes, and DNEs will also assist in potentially avoiding losses due to untimely returns or rules violations due to improper return codes

At the end of the session attendees will:
• Identify the various return reason codes and when to use them
• Describe Prenotification and DNE entries
• Discuss the responsibilities and liabilities of the RDFI

Sandy Ortins AAP, APRP, NCP

SVP, Operations



RDFI Exceptions 101
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2023 Survey
5 Questions
1.2 AAP, APRP credits  |  Certificate available
1.2 AAP, APRP credits  |  Certificate available