NEACH Online Learning

Access all of NEACH’s online content – including webinars, on-demand, downloadable content and more.

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  • 2021 ACHPro

    Contains 1 Component(s)

    ACHPro is a self-paced, computer-based training program developed to increase your knowledge of the ACH. ACHPro has been developed to promote knowledge of the ACH Network.

    This tool can be used to evaluate your level of expertise of the ACH and related payment systems, and to identify those areas that may require additional development. ACHPro was designed to make learning fun.

    Why You Should Purchase ACHPro?
    Updated annually to reflect the latest changes in the ACH Network, the program is valuable for ACH professionals, EFT professionals, and new employees alike. Challenge yourself and test your knowledge using ACHPro's game and scorekeeping features or use it to train others new to the ACH.

    ACHPro Challenges your knowledge in two ways: Game Mode & Test Mode

    ACHPro Game Mode is a fun, interactive program, which tests your skills in six competency areas:
         • Payment Systems
         • Marketing ACH
         • Risk and the ACH
         • ACH Rules and Regulations
         • ACH Processing
         • ACH Technical Requirements

    Organized around the game board, you can play the practice game - winning game money and getting coached along the way with feedback to your answers.

    In the ACHPro Test Mode timed test, you will complete all the questions and receive a score rating your performance in each category. The test is all multiple-choice, and you will complete a ""blacken the dot"" form as you answer questions, just like in a real standardized test situation.

    So whether you are looking to brush up on your payment systems skills or start a foundation which you can build upon, ACHPro is an essential tool for your professional development. 

    • You must log in to register
      • Non-member - $200
      • Individual Associate Membership - $95
      • Corporate Originator Associate Membership - $95
      • FI Trial Membership - $95
      • Financial Institution - $95
      • Fintech Associate Membership - $95
      • Government/Non-Profit Charity Associate Membership - $95
      • Third Party Associate Membership - $95
      • Vendor Associate Membership - $95
    • More Information
  • 2021 CheckPro

    Contains 1 Component(s)

    Whether studying for the NCPC exam or keeping current with professional development, CheckPro™ is the tool that gets you where you are going.

    CheckPro™ has been specifically designed to help you master the changing check landscape and related payment systems. Covering 4 essential knowledge areas: Fraud and Risk, Operations, Products and Rules, Laws, and Regulations, CheckPro™ contains all the extra practice and information you need to be a successful Check Professional.

    • You must log in to register
      • Non-member - $200
      • Individual Associate Membership - $95
      • Corporate Originator Associate Membership - $95
      • FI Trial Membership - $95
      • Financial Institution - $95
      • Fintech Associate Membership - $95
      • Government/Non-Profit Charity Associate Membership - $95
      • Third Party Associate Membership - $95
      • Vendor Associate Membership - $95
    • More Information
  • Tax Refund Fraud 2021

    Contains 4 Component(s), Includes Credits

    Updated for 2021! It is that time of year again - tax refund fraud season. Fraudsters have a lot of data to work with.

    In 2020 we saw:

    • Organizational shifts to remote working, increasing the number of data breaches 
    • Cybercriminals exploited the pandemic to launch highly sophisticated cyberattacks on every industry possible
    • In just the first six months of 2020, various Fortune 500 companies became the target of massive data breaches, exposing over 16billion records and counting
    • Compromised data, including account credentials, sensitive data, confidential and financial information, was found on cybercriminal forums

    Join this session to prepare for what we expect to see in the 2021 tax refund season!

    Attendees will leave this session with an understanding of:

    • Analyze current trends of refund fraud
    • Record sound business practices to increase detection capabilities internally
    • Document appropriate responses to identified fraud including, required actions under AML

    Rayleen M. Pirnie AAP, CERP

    Director, Risk & Fraud

    NEACH

    • You must log in to register
      • Non-member - $325
      • Individual Associate Membership - $225
      • Corporate Originator Associate Membership - $225
      • FI Trial Membership - $225
      • Financial Institution - $225
      • Fintech Associate Membership - $225
      • Government/Non-Profit Charity Associate Membership - $225
      • Third Party Associate Membership - $225
      • Vendor Associate Membership - $225
    • More Information
  • 2021 Industry Update

    Contains 4 Component(s), Includes Credits

    Eight Nacha Operating Rules will become effective in 2021. Join this session for an unveiling of new Rules and their impact.

    Eight Nacha Operating Rules will become effective in 2021. Join this session for an unveiling of new Rules and their impact.

    What do you need to know in 2021 to do your job effectively? Did you know that Nacha passed 8 Rules in 2020 that will go into effect in 2021? This timely, must-attend webinar provides a one-stop update on the latest issues impacting the payments industry.  Participants can use the information provided to prioritize their institutions' plan of action and maintain compliance with the ever-changing rules and regulatory landscape.

    Attendees will leave the session with an understanding of:

    1. Changes to the Nacha Operating Rules and how these changes will affect you as a financial institution;
    2. Ways to remain compliant in 2021;
    3. The impact of authorization changes;
    4. How the Rules will enforce the proper use of Reversals.

    Sandy Ortins

    SVP, Operations

    • You must log in to register
      • Non-member - $325
      • Individual Associate Membership - $225
      • Corporate Originator Associate Membership - $225
      • FI Trial Membership - $225
      • Financial Institution - $225
      • Fintech Associate Membership - $225
      • Government/Non-Profit Charity Associate Membership - $225
      • Third Party Associate Membership - $225
      • Vendor Associate Membership - $225
    • More Information
  • It's in Your Procedures, but Does it Comply with the Nacha Rules

    Contains 4 Component(s), Includes Credits

    Join this interactive session drawing on real-world examples, common errors, and recent discoveries from the field which may be causing your financial institution to be non-compliant with the Nacha Operating Rules.

    In a complex system, procedures help maintain consistency. What if, in an effort to be consistent, your procedures go too far? Or they don’t go far enough? This interactive session will examine some common missteps and recent discoveries to identify where alignment between the Nacha Rules and an institution’s procedures have been broken.

    Attendees will leave the session with an understanding of:

    1.  Real-life examples from the field;
    2. Common misconceptions;
    3. How procedures compare to regulations. 

    Joe Casali

    EVP

    • You must log in to register
      • Non-member - $325
      • Individual Associate Membership - $225
      • Corporate Originator Associate Membership - $225
      • FI Trial Membership - $225
      • Financial Institution - $225
      • Fintech Associate Membership - $225
      • Government/Non-Profit Charity Associate Membership - $225
      • Third Party Associate Membership - $225
      • Vendor Associate Membership - $225
    • More Information
  • ODFI Update: WEB Fraud Detection Standards Rule 2021

    Contains 4 Component(s), Includes Credits

    Effective March 19, 2021 Nacha will implement a change to the ACH Rules that affect all businesses using the Standard Entry Class Code WEB (Internet-initiated ACH entries).

    Effective March 19, 2021 Nacha will implement a change to the ACH Rules that affect all businesses using the Standard Entry Class Code WEB (Internet-initiated ACH entries). 

    This Rules change affects all industries, of every size, who allow consumers to make purchases or direct payments using the internet or a mobile device. This change is intended to help prevent fraud and related losses. 

    Since ODFIs are responsible for what their business clients do (and don’t do) it’s important to understand this pending Rules change to ensure:

    1. Your FI and your clients are prepared for the implications and requirements of this Rule
    2. You know how to verify your clients are properly meeting or exceeding the requirements
    3. What effects this change may have on your Origination agreements

    Attendees will leave the session with an understanding of:

    1. Definition of the new Rule;
    2. Possible validation methods;
    3. How to identify affected transactions;
    4. Ways to record suggested steps to prepare for compliance with the new Rule.

    Rayleen M. Pirnie AAP, CERP

    Director, Risk & Fraud

    NEACH

    • You must log in to register
      • Non-member - $325
      • Individual Associate Membership - $225
      • Corporate Originator Associate Membership - $225
      • FI Trial Membership - $225
      • Financial Institution - $225
      • Fintech Associate Membership - $225
      • Government/Non-Profit Charity Associate Membership - $225
      • Third Party Associate Membership - $225
      • Vendor Associate Membership - $225
    • More Information
  • 2021 Informational Sessions: Members Only

    Contains 20 Component(s)

    This series of FREE informational on-demand sessions challenges you to explore payments accreditation and continuing education requirements, discover how to solve payments problems, and review important risk management topics by payments channel. These on-demand sessions are appropriate for payments professionals at any level.

    Courses include:

    • The Importance of: ACH Risk Assessments
    • The Importance of: RDC Risk Assessments
    • The Importance of: Wire Risk Assessments
    • Want to be an ODFI? Start Here, Do Not Pass Go
    • Does Your Business Continuity Plan Address all ACH Functions?
    • Failure to Respond to Notifications of Change and Nacha Rules Violations
    • Keeping Your Originators Informed of their Responsibilities
    • Risk Management Portal: A Step-by-Step Instruction
    • Forms-Why are Forms so Tricky
    • AAP Accreditation: The Why
    • CEU Tracking and Eligibility for AAPs
    • Stop Payment Challenges
    • NEACH Membership:  Benefits
    • APRP Accreditation: The Why
    • CEU Tracking and Eligibility for APRPs
    • CEU Tracking and Eligibility for NCPs
    • How to Deal with a Problem
    • NCP Accreditation: The Why
    • The Value of an Enterprise-wide Risk Management Program
    • The Value of Comprehensive ACH Daily Processing Procedures

    • You must log in to register
      • Individual Associate Membership - Free!
      • Corporate Originator Associate Membership - Free!
      • FI Trial Membership - Free!
      • Financial Institution - Free!
      • Fintech Associate Membership - Free!
      • Government/Non-Profit Charity Associate Membership - Free!
      • Third Party Associate Membership - Free!
      • Vendor Associate Membership - Free!
    • More Information
  • Building Blocks of Faster Payments

    Contains 14 Component(s)

    In order to develop a foundational level of understanding of fintech issues, design, develop and distribute online courses to address several issues. These short courses provide a clear definition of specific technology and provide examples for your entire staff to learn and understand. Modules included: ISO 20022, The Evolving Payments Landscape, the FPTF Effectiveness Criteria, Directories, Blockchain, AI and Machine Learning, and APIs Application Program Interfaces.

    In order to develop a foundational level of understanding of fintech issues, design, develop and distribute online courses to address several issues. These short courses provide a clear definition of specific technology and provide examples for your entire staff to learn and understand. Modules included: ISO 20022, The Evolving Payments Landscape, the FPTF Effectiveness Criteria, Directories, Blockchain, AI and Machine Learning, and APIs Application Program Interfaces.

    • You must log in to register
      • Non-member - $850
      • Individual Associate Membership - $425
      • Corporate Originator Associate Membership - $425
      • FI Trial Membership - $425
      • Financial Institution - $425
      • Fintech Associate Membership - $425
      • Government/Non-Profit Charity Associate Membership - $425
      • Third Party Associate Membership - $425
      • Vendor Associate Membership - $425
    • More Information
  • Fraud Investigations 101

    Contains 4 Component(s), Includes Credits

    ​Fraud exists in every industry and is increasing in frequency and complexity every year. Fraud losses remain at an all-time high. Is your organization prepared?

    Fraud exists in every industry and is increasing in frequency and complexity every year. Fraud losses remain at an all-time high. Is your organization prepared?

    According to PWCs Global Economic Crime and Fraud Survey 2020, respondents reported an astounding $42 billion in losses. What’s more troubling is that only 56% conducted an investigation into their worst incident, and barely one-third reported the incident to the board. Nearly half of the reported incidents that resulted in $100 million or more in losses were committed by insiders.

    Fraud incidents decrease consumer confidence in an organization and increase the likelihood of fines, lawsuits, employee turnover, reputational damage, and more. Fraud is too costly of a reality to ignore. 

    This course provides attendees with the fundamentals of conducting fraud investigations. From evidence collection to preservation, and interviewing strategies to reporting, the session will explore the fundamental principles of effective fraud investigations.

    Attendees will leave the session with an understanding of:

    1. How to document the fundamentals of evidence collection and preservation;
    2. Record successful interviewing strategies;
    3. Recognize elements of effective fraud investigations;
    4. Investigate actual cases, detailing investigation strategies. 

    Rayleen M. Pirnie AAP, CERP

    Director, Risk & Fraud

    NEACH

    • You must log in to register
      • Non-member - $325
      • Individual Associate Membership - $225
      • Corporate Originator Associate Membership - $225
      • FI Trial Membership - $225
      • Financial Institution - $225
      • Fintech Associate Membership - $225
      • Government/Non-Profit Charity Associate Membership - $225
      • Third Party Associate Membership - $225
      • Vendor Associate Membership - $225
    • More Information
  • 2021 Foundational Sessions: Members Only

    Contains 21 Component(s)

    This series of FREE foundational on-demand sessions is aimed at providing attendees with a basic foundation in payments systems, risk management, rules, regulations, and more.

    This series of FREE foundational on-demand sessions is aimed at providing attendees with a basic foundation in payments systems, risk management, rules, regulations, and more. These on-demand sessions are appropriate for professionals just entering the industry or those wanting a refresher.

    Courses include:

    • Corporate Banking Solutions: Build Relationships & Generate Revenue
    • AML – Alleviating the Risk
    • Being an ODFI 101
    • Being and RDFI 101
    • Check 101 for Tellers
    • Duplicates 101 – Concepts
    • Introduction to ACH Risk
    • Overview of the US Payments System
    • Wire 101
    • There’s Snow, There’s Rain, There’s Wind, Oh MY!
    • The Nacha Operating Rules Book for New Employees
    • Unauthorized Transactions and the Written Statement of Unauthorized Debit
    • Payments Regulation Primer
    • Received a Return, Now What?
    • Mergers and Retention Requirements: How to Prepare for your ACH Audit
    • ACH Risk Management Guidelines
    • Check Fundamentals
    • Duplicates 201 - Holder in Due Course
    • How to Solve Your Problems
    • Quick Summary of Regulation CC Changes and their Implications
    • The ABCs of ACH, Literally

    *Please note that the access information will be sent to you in a separate email upon receipt of payment.  Access information and support are only provided during normal business hours.

    • You must log in to register
      • Individual Associate Membership - Free!
      • Corporate Originator Associate Membership - Free!
      • FI Trial Membership - Free!
      • Financial Institution - Free!
      • Fintech Associate Membership - Free!
      • Government/Non-Profit Charity Associate Membership - Free!
      • Third Party Associate Membership - Free!
      • Vendor Associate Membership - Free!
    • More Information